Company Description

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

What Is In It For You

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Green Key.

Job Description

What you will be doing:

Timely delivery of guests’ luggage, messages and any other items for delivery within the property
Personalize guests’ orientation of their room in a professional, friendly and engaging way
Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
Service focused personality is essential; customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team

Qualifications

Your experience and skills include:

Good command of written and spoken English communication skills
Strong interpersonal and problem solving abilities are essentials.
Guest oriented, service minded and attention to quality
Dynamic

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Pullman Kinshasa Grand hôtel

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