Position Summary

Samsung Electronics Benelux is seeking an experienced E-Commerce Category Head to lead the Consumer Electronics (CE) Category & Demand Analyst team. Do you have what it takes to join Samsung? Let’s build the future. Apply now.

Role And Responsibilities

Your role

The E-Store Category Head leads the CE category & Demand Analyst team (5 FTE) and is part of the Samsung eStore MT. The CE category consists of AVD (TV & Audio), HAD (Whitegoods) and Display (Computer monitors). In this role you are responsible for driving the CE online category strategy & development, reaching company Turnover targets, increasing your internal Share of Business (SoB), securing product category Profit, internal Stakeholder management, strong S&OP performance (Supply & Demand Management) and creating/managing a successful self-driven team.

Your Responsibilities

Team Management (40%)

Collaborative Working Environment: Foster a team atmosphere that encourages collaboration and strong team spirit across the full E-Commerce team.
Business Coaching: Provide business coaching to team members, helping them to develop in their roles.
Individual Development: Focus on developing individual team members, ensuring they are equipped with the necessary skills and knowledge to excel.

Business Development & Strategy (30%)

Goal Setting: Collaborate with individual specialists to determine quarterly and yearly goals for each product group.
Strategy Implementation: Develop and implement online product and channel strategies, enhance consumer experience, and generate innovative business ideas to boost sales.
Market Understanding: Deeply understand the consumer electronics market, competitors, and consumer behavior to build a winning sales proposition.
Pricing & Promotions: Monitor and adapt pricing and promotion strategies to maintain a competitive market position and drive sales while managing profit. Ensuring a flawless execution of the set strategies.

Stakeholder Management (20%)

Internal Collaboration: Work closely with Samsung product divisions to align, report, and influence internal stakeholders.
Representation: Ensure a good representation of the E-store team and a clear understanding of organizational priorities.
Key Stakeholders: Engage with team members (3 Category managers and 2 Demand analysts), Mobile team colleagues, E-store operations, S.com platform teams, Marketing Communications, Data & Analytics team, and Product division leaders.

Reporting & Analysis (10%)

Status Reporting: Regularly report business status, progress, and outlook on goals and objectives to senior management on local, EU, and HQ levels.
Product Division Meetings: Host monthly product division meetings to align on relevant topics and ensure coordination across teams.
Forecasting: Translate business strategy into weekly product-level forecasts to ensure good business insights and stable supply.

Additional Responsibilities

Marketing: Work with channel marketers to optimize the buying journey on Samsung.com, ensuring the highest possible conversion rates and investing in media to support business goals.
Value Proposition: Continuously improve consumer value propositions based on detailed follow-up and solid business cases, driving innovation to make Samsung the best place to buy for consumers.

Skills And Qualifications

Your skills and qualifications

(Requirements)

Master’s degree in Business, Marketing or a related field.
Fluency in Dutch and English.
(Proven) experience as a Product or Category Manager, preferably within an E-commerce or digital environment.
Experience or knowledge of Consumer Electronics is not required, but a strong plus.
Analytical skills and ability to translate insights into winning strategies.
Exceptional communication and presentation skills to effectively collaborate with internal and external stakeholders.
Strong problem-solving skills and a proactive attitude.
Entrepreneurial mindset, with a good business acumen and sense of ownership.
Able to drive and motivate a team.
A passion for technology, innovation, and staying up-to-date with industry trends.

The ideal Category Head E-store recognizes themselves in the following profile:

Business-oriented thinking to connect dots with hands-on skills.
A strong customer-centric mindset to drive improvements in the user experience.
Strong analytical and problem-solving skills to evaluate project deliveries and analyze user preferences.
Effective project management skills, bringing order to complex situations.
Flexibility to adapt to changing project requirements and evolving industry trends.
You are innovative (we move fast and take big risks).
You are passionate (we reveal in what we do).
You are collaborative (we recognize that we are all in this together).

About Us

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

Human experiences (We put people first, at the center of everything we do).
Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
Rebellious Optimism (We challenge ourselves and the status quo to change the world).
Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

Are you the Category Head E-store we are looking for? If so, apply immediately and start your application process by clicking the apply button below. Let’s kick-start your career!

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Samsung Electronics Benelux

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