Shangri-La Barr Al Jissah Resort & Spa

Muscat, Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.

Summary

The F&B Coordinator is an integral administrative role within the Food & Beverage team, responsible for managing and organizing the administrative functions of both the F&B Service and Culinary teams. This role supports the department's operations by handling scheduling, HR-related updates, inter-department coordination, and assisting with presentations and reports.

Key Responsibilities

Manage and maintain duty rosters for F&B Service and Culinary teams, ensuring proper staffing levels and compliance with labor regulations.
Update and maintain HRMS records, including tracking staff attendance, leave balances, and other HR-related data.
Assist in preparing and updating various reports, presentations, and documentation as required by the F&B management team.
Act as the liaison between various F&B outlets, ensuring smooth communication and coordination across the department.
Schedule and coordinate meetings, including preparing agendas, taking minutes, and distributing them promptly.
Compile and analyze data related to F&B operations, such as staff productivity, outlet performance, and guest feedback.
Assist in the preparation of departmental reports, ensuring accuracy and timely submission
Facilitate effective communication within the F&B team and with other departments, including HR, Finance, and Marketing.
Handle guest inquiries related to F&B services when needed, directing them to the appropriate outlets or personnel.
Provide support to F&B managers and chefs in day-to-day operations, including scheduling appointments and organizing travel arrangements.
Assist with the organization of special events, promotions, and other F&B initiatives

Requirements

A diploma or degree in Hospitality Management, Business Administration, or a related field.
Previous experience in an administrative role within a hotel or F&B environment is preferred.
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and HRMS systems.
Excellent organizational skills with attention to detail and the ability to multitask.
Strong communication and interpersonal skills, with the ability to work effectively in a team

Shangri-La Group

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F&B Coordinator