At ZeroAvia, we're clean sky thinkers. For the world to achieve truly clean, guilt-free flight, we need a scalable solution; hydrogen-electric powertrains. As a leader in zero-emission aviation and a UK Jet Zero Council member, we're designing and commercialising hydrogen-powered solutions that will positively impact the future of aviation, global connectivity, and the world.

The IT Technician is tasked with managing and resolving IT issues, maintaining equipment, and providing technical support to ensure a seamless and productive work environment. If you have a passion for technology and a desire to make a positive impact in the aviation sector, we want to hear from you!

Requirements

Main Responsibilities:

You will be working within a small group of people prioritising daily tasks considering business requirements
Provide technical support to end-users, addressing and resolving IT incidents and service requests in a timely manner
Delivering a high level of service to users, with prompt and polite replies to users requiring support
Video and audio and streaming hardware/software management
Basic Polarion software administration
Configuration of Web servers & APIs
Proficiency in managing the Microsoft Environment, advanced configuration and troubleshooting
Proficiency in using the Ninja platform for RMM
Management of Teams settings and troubleshooting
Advanced management of Sharepoint through SP Admin
Basic tasks such as adding users, groups, sharepoints, distribution lists
Basic troubleshooting

Qualifications:

Proven experience in an IT support role or relevant IT certifications
Strong knowledge of computer hardware, software, and networking concepts
Familiarity with Windows and/or Mac Operating Systems
Excellent problem-solving skills and the ability to troubleshoot technical issues effectively
Strong communication and interpersonal skills, with a customer-centric approach to service
A desire to learn and adapt in a fast-paced environment
Ability to work both independently and collaboratively as part of a team

Benefits

Benefits:

📈 Stock Options
🏡 Relocation support
🏖️ Holiday: 25 Days + Public Holidays
🍴 Kemble Location: Free Lunch
🔋 EV Club and Kemble Free EV Charging
🛩️ Flying Club: 5 free hours of flying lessons + Discount on Pilots License (PPL)
👩🏽⚕️ Private Healthcare: Plus Dental, Optical, Mental health support
💸 Salary sacrifice schemes: EV Club, Curry's Tech, Cycle to Work and Ikea Furniture
💰 Weekly Spot Bonuses
👩🏼⚖️ Income protection and Legal support

ZeroAvia

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