Our client is a prestigious A-Level commercial bank known for its robust financial services and commitment to excellence. With a vast network of branches nationwide, the bank is dedicated to promoting innovation and delivering top-notch banking solutions.
Role Overview
We seek dynamic and skilled Technical Assistants to join our client’s team at various branch locations. This role is crucial in ensuring the smooth operation of multiple functions within the bank, providing essential support to improve customer service and operational efficiency.
Job Description
- Conduct data entry tasks accurately and efficiently.
- Maintain comprehensive documentation of processes, procedures, and transactions.
- Provide excellent customer service and support, handling inquiries and resolving issues effectively.
- Manage incoming phone calls professionally and assist callers with their queries or redirect them to the appropriate department.
- Undertake additional tasks as required within the unit, demonstrating flexibility and adaptability.
Other Specification
- Intermediate completed in Management securing at least 2.6 CGPA or second division
- Proficiency in MS Office - Word, Excel
- Maintain punctuality strictly, regular and predictable attendance
- Work collaboratively in a team environment with a spirit of cooperation.
Location:
Kakarvitta, Nijgadh, Arnama, Gaighat, Siraha Bazar, Lazimpat, Shantinagar, Bhumlu, Sirutar, Dhunche, Pharping, Nepalgunj (Bhanubhakta Chowk), Gulariya, Narayanpur, Salyan, Tulsipur
Skills: banking solutions,documentation,data entry,ms office,communication,financial services,customer service