Euronet EFT Segment seeks to employ a high caliber
Operations Team Leader who will play a key role in ensuring industry leading uptime and further development of our independent ATM network across Germany, by supervising internal and external resources.
KEY RESPONSIBILITIES{{{{:}}}}
- Supervise and coordinate the company's different service providers that are required to support the ATM network on a daily basis. Such services are Cash in Transit, ATM maintenance, telecommunications, security, installation, etc
- Coordinate with Euronet centralized services (IT, Operations, Finance) in order to deploy the ATMs, solve application issues and test new developments
- Lead the coordination of Euronet resources to resolve potential incidents
- Maintain inventory of ATMs and sites in the company's databases
- Provide operational risk management
Requirements
GENERAL REQUIREMENTS{{{{:}}}}
- University degree with Engineering, Supply Chain Management or IT orientation, or equivalent professional experience
- Minimum 8 years of experience in the Operations or Information Technology functions, currently holding a Supervisory position
- Prior experience must show a proven track record in Operations or Information Technology in such sectors, as banking, financial services, telecommunications or retail
- Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset
- Proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties
- Flexibility and readiness to travel frequently across the country
- Must have legal right to work in the EU
- Applications must be submitted in English
COMPETENCIES{{{{:}}}}
- Strong interpersonal skills with an orientation towards customer service
- Analytical and problem solving skills (highly geared towards problems solving)
- Focus and dedication in delivering quality
- Self-motivated and results-orientated
Benefits
- Work in dynamic, stable, international environment
- Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans
