Company Description
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
Job Description
NHS Salary Band:Band 2
Salary:£23,615 per annum
Work Location: Queen Alexandra Hospital, Cosham
Hours per week: Full-time and part-time hours are available
Contract Type:Permanent
The Musculoskeletal access team is seeking an enthusiastic, motivated and flexible individual to fill this clerical officer vacancy on a full time basis of 37.5 hours per week .
This position will involve working as part of a team across the MSK departments, providing administration support to both inpatient and outpatient areas. Duties will include prepping clinics, booking appointments/ admissions, reception duties, and general office duties. The department deals with a high volume of patients daily, and so our ideal candidates will thrive in a busy, fast paced environment, enjoy dealing with a variety of people both face to face and over the telephone. Team work is paramount and good customer care essential.
Candidates must have a good level of experience working in an administrative environment and must also be computer literate. Previous NHS experience and knowledge of hospital systems (PAS) would be an advantage.
Main Duties
- Working as part of a team to provide admin and clerical support to the Musculoskeletal Access Centre to assist in the smooth running, preparation and scheduling of Outpatient clinics and theatre lists, in accordance with the principles contained within the Trust’s Waiting List Policy and Outpatient Access Policy and in line with the current waiting time targets.
- To maintain a polite friendly and efficient service for patients and their relatives.
- To ensure data is accurately recorded on the Trust’s Patient Admission System.
Qualifications
Job Description
Essential
Experience
Essential
- Previous experience of providing clerical support in a busy and challenging environment.
- Evidence of experience of working with the public.
Desirable
- Experience of working in a healthcare environment.
Essential
Skills and Knowledge
- The ability to work using own initiative and without supervision.
- Good communication and interpersonal skills.
- Computer literacy & keyboard skills.
- Literacy and numeracy.
- Goodofficeskills.
Desirable
- Knowledge of hospital databases/ information systems.
- Knowledge of Microsoft Office.
Additional Information
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
