Company Overview
Reliance Retail, India's largest and fastest-growing retailer, is renowned for its omni-channel presence, exceptional product quality, and unparalleled shopping experience. With over 15,000 stores, it serves 193 million customers across major consumption categories, backed by a strong supply chain and an extensive workforce. Founded in 2006, Reliance Retail is headquartered in Mumbai and continues to expand through organic growth and strategic partnerships.
Job Overview
We are seeking a Senior Store Manager for our locations in Thiruvananthapuram, Kollam, and Pathanamthitta. As a full-time position, candidates must have 7 to 10 years of experience in retail management. The role requires adept management of store operations, applying strategic insights for growth, and collaboration with cross-functional teams to enhance customer satisfaction and ensure seamless service.
Qualifications And Skills
- Proficient in retail operations, ensuring smooth and efficient store functioning (Mandatory skill).
- Extensive experience in inventory management, optimizing stock levels and minimizing excess.
- Strong skills in visual merchandising to create compelling product displays that enhance customer engagement.
- Excellence in customer service, maintaining high levels of customer satisfaction and loyalty.
- Proven capability in team leadership, fostering a high-performance culture and developing staff potential.
- Ability to conduct sales analysis to understand trends, boost sales, and achieve store targets.
- Effective budgeting skills, managing financial aspects of the store to maximize profitability.
- Experience in vendor management, ensuring strong supplier relationships and negotiating favorable terms.
Roles And Responsibilities
- Oversee daily store operations, ensuring compliance with policies and procedures for optimal performance.
- Develop and implement strategies to drive sales growth and improve profitability.
- Maintain high standards of store presentation through collaboration with the merchandising team.
- Lead and motivate store staff, driving teamwork and performance to achieve targets.
- Analyze market trends and customer feedback to enhance the service offering and product range.
- Ensure efficient inventory control, reducing shrinkage and maintaining accurate stock records.
- Manage store budgets, controlling costs while maximizing revenue opportunities.
- Coordinate with marketing and promotional activities to increase store visibility and customer engagement.
