Sewell Sales Assistant's at our site in Maybury & Sutton, Hull, deliver world class service to our customers. Working on the till, looking after the forecourt and store, stocking shelves and cleaning is all part of a Sewell retail job. We're looking for energetic people to meet and greet our customers and make sure that we deliver on their expectations on a daily basis as a local convenience and petrol retailer.
All team members report to the relevant Operations Manager, Site Manager and Supervisor, and are responsible for providing a world-class customer experience to all of our customers, as well as ensuring the forecourt and store reflect a world-class shopping facility.
Hours of work: 16 hours per week, rolling rota (these are set shifts and will not be changed during your employment without prior consultation)
Shifts: Week 1: Tuesday & Wednesday (Sutton) & Thursday (Maybury) 10.00pm-6.00am / Week 2: Thursday (Maybury), Friday & Saturday (Sutton) 10.00pm-6.00am
Site Location: Robson Way, Sutton, Hull, East Yorkshire, HU8 9XL
Responsibilities and essential job functions include, but are not limited to, the following:
- Greeting customers and providing world-class customer service, supporting customers with their shopping needs, and building relationships to create repeat business
- Watching and monitoring the store and forecourt ensuring customers have a great experience with Sewell
- Authorising fuel pumps and serving customers from the till points, being responsible for cash handling and card payments
- Assisting stock control and management within the store, including accepting and checking deliveries, re-stocking shelves, rotating stock, date checking and ensuring the store is always stocked to its full sales potential
- Providing general advice and guidance to customers on shop products, services and offers, including assisting shoppers to find items within the store
- Cleaning and housekeeping on site, within the store, on the till area, in the back of house and on the forecourt, ensuring the site always looks world class
- Be aware of security within the store and on the forecourt.
- Providing support and cover for holidays and sickness as and when required
Requirements
The suitable candidate will have the following
- A passion for delivering a world-class service
- A flexible attitude and approach to covering shifts for the wider team (holidays/sickness). Due to the nature of the business, occasionally we will need you to be open to covering extra shifts that will be over and above your contracted hours.
- A ‘hands on' approach to working and be able to use own initiative
- A positive, approachable, and professional attitude and demeanour
- A friendly and engaging personality
- The ability to work both as a team member, and alone in a busy working environment
- Possess a positive approach to learning, development, and progression
Benefits
Alongside a competitive hourly rate of £12.50 per hour (paid weekly), you'll get lots of other financial, well-being and training benefits. This includes but is not limited to:
- Up to £500 bonus opportunity per year
- Sewell onthego Store discounts (from 10% up to 20% discount, along with great savings on fuel)
- Access to thousands of Highstreet retail discounts (including cinema tickets, groceries, travel, day trips and many more)
- Free emotional, practical & financial support through our partnership with Grocery Aid and free use of the 'Tommy Coyle Academy' Gyms and Classes
- 30 hours worth of paid training to give you the tools and knowledge to deliver a world-class customer service experience, you'll also have access to bite-size training sessions covering a whole range of topics
- Length of service, big birthday & milestone celebrations
- Volunteering days (5 paid days per year)
