About Us
ZARA
Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centred in our customers, constantly adapting to their needs.
We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity, humility and customer satisfaction are our daily motivation. Does it sound like you? Maybe you are a Zara person.
DEPARTMENT MANAGER
You are passionate, curious, motivated, customer oriented and dynamic, with something different to contribute. You are detail-oriented, creative and proactive and are looking for a challenging yet rewarding career in fashion. You are able to multitask between your key responsibilities.
You love fashion, celebrate self-expression and enjoy transmitting this passion to the customers and colleagues. You have a strong interest in the latest trends and display a track record of product analysis, merchandising and delivering a high level of customer service. At Inditex you will find more than a job.
What We Expect From You
As a Department Manager, you are an integral part of the Inditex image. Your strong leadership skills and retail experience will set the example for your team while manage the department of store in accordance with company standards, working closely with the regional team to achieve the store's objectives and support the entire team. Some of your main responsibilities will be:
- Customer Service Management
To understand, anticipate and satisfy the needs of a customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.
Correctly controlling the product in your section to meet sales objectives assigned by direction, and to transmit the relevant information in terms of the product, to make orders effectively, to have an active presence and help organise the process of receiving merchandise, to be responsible for optimising the stock.
To guarantee a correct image for their team and their section, to be responsible for applying merchandise criteria to their section, to help the store manager with the maintenance and cleanliness of the store.
To select, train, develop, maintain and organise the store team. To be responsible for selecting the best people for the post, and help with their integration into the company, to organise personnel and control budgets for internal personnel.
To control and protect all store assets, to inform the store manager about the provision of material for their section, to organise the inventory and control wastage in their section in line with the objectives of the company, and to be responsible for complying with all the rules for using the cash registers and the administrative procedures of the company
Diversity & Inclusion at Inditex
At Inditex, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to bring their authentic selves to work. Our inclusive culture embraces differences in gender, age, ethnicity, nationality, sexual orientation, disability, and background, creating an environment where everyone has the opportunity to thrive.
We celebrate the diversity of our teams, understanding that a wide range of perspectives leads to innovative ideas, better decision-making, and a more dynamic work environment. At Inditex, we are dedicated to building a global community that reflects the diversity of our customers and the markets we serve, ensuring that everyone feels included and part of our shared success.
Join us in our commitment to diversity and inclusion, where your unique talents and experiences will be valued and where you can contribute to making a positive impact both within our company and in the world.
Why Join Inditex?
- Innovative Work Environment: Be part of a dynamic and fast-paced company where creativity and innovation are at the heart of everything we do.
- Career Growth Opportunities: We invest in our people with continuous learning and development programs, offering clear paths for career advancement within the company.
- Global Impact: Join a globally recognised fashion leader with the opportunity to make a difference in the industry and contribute to sustainable practices.
- Diversity & Inclusion: Work in an inclusive environment that celebrates diversity, where everyone is valued and respected for their unique contributions.
- Competitive Compensation: Enjoy a competitive salary and benefits package that rewards your hard work and dedication.
- Work-Life Balance: We offer flexible working arrangements and a supportive work culture that understands the importance of balancing personal and professional life.
- Employee Discounts: Enjoy discounts on Zara and Inditex products, allowing you to stay ahead of the latest fashion trends.
- Community Engagement: Get involved in our social responsibility initiatives and contribute to meaningful projects that positively impact our communities.