Job Details - What is Officer Debit Card Operations - MMBL?
- This position is responsible to manage Branch / Branchless Banking ATM Cards processing. Also, responsible to handle Queries / Complaints and to coordinate with MMBL Branches for cards delivery. To keep record and prepare daily/monthly MIS/Reports to manage processed, return and captured cards.
- What Officer Debit Card Operations - MMBL does?
- An Officer Debit Card Operations, will be responsible for overseeing the entire process of ATM card production, ensuring quality, efficiency and compliance, duties will include:
- Daily processing of Branch / Branchless Banking new / replacement of ATM Cards.
- Queries and Ccomplaints handling received from all channels.
- To ensure that the delivery of ATM Card at branches / given address through courier services.
- To ensure that the customer's information in the system is accurate and up-to-date by updating their record with the latest information provided.
- To keep record of Cards Process and prepare daily MIS and reconcile the same and prepare daily / monthly reports as well.
- To handle captured and return cards and to ensure to update their status in systems as well, also ensure to keep records and prepare the MIS/reports as well accordingly.
- Will stay in coordination with the team to develop a strategy for workflow throughout the year to make things easy & well manners according to requirement.
- To complete the additional task, assign by Line Manager in routine or time to time basis.
- What are we looking for and what does it require to be Officer Debit Card Operations - MMBL?
- Minimum bachelor’s / preferably Master degree from HEC recognized institute or reputed foreign university.
- Having at least two years of banking experience.
- Having Proficient Knowledge of Local (Paypak) and International Schemes (e.g. MasterCard, VISA, Union Pay).
- Understanding about PSD regulations
- Having Proficient Knowledge in MS Word, MS Excel, MS Office, MS Access & PowerPoint.
Job Locations:
About MMBL
Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
Why Join MMBL ?
This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
