Job responsibilities
The following are the core responsibilities of the Medical secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels.
Actioning all incoming correspondence, emails and mail in a timely manner
Accurately clinically coding data on the clinical system into the patient record
Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action
Inputting and extracting data as required to support practice reports
Creating referral letters and processing referrals
Filing and storing records as required
Photocopying documentation as required
Scanning patient related documentation and attaching scanned documents to patients healthcare records
Inputting data into patients healthcare records as necessary
Answering incoming telephone calls, transferring calls or dealing with the callers request appropriately
Carrying out system searches as requested
Maintaining a clean, tidy, effective working area at all times
Supporting all clinical staff with general administrative tasks as requested
Support all clinical staff with general tasks as requested
Undertake all mandatory training and induction programmes
Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
Contribute to public health campaigns e.g., flu clinics through advice or direct care
In addition to the primary responsibilities, the secretary may be requested to:
Participate in practice audit as directed by the audit lead
Support administrative staff, providing cover during staff absences
Scan patient related documentation and attach scanned documents to patients healthcare records
Complete opening and closing procedures in accordance with the duty rota
As required, support in the process of repeat prescriptions, ensuring that they are processed accurately and efficiently
Order and monitor stationery supplies
This Job Description provides a guide to the duties and responsibilities of the post and is not an exhaustive list. The post holder may be asked to undertake any other relevant duties appropriate to the post. The Job Description may be amended over time, in consultation with the post holder to meet the needs of the service.
Please see attached document for more details
