Company Description
At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.
Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.
Job Description
The housekeeping department is a busy hub of activity, so you’ll never be bored with us!
We’re like no other hotel, we have lots of little quirks, personality and luxury in our rooms – just one of the reasons our housekeeping team enjoy working in this area. This department is the heart of Gilpin and in our eyes, the housekeeping team are the true heroes of our hotel.
THE ROLE OF HOUSEKEEPER
Responsible for ensuring that 5 star standards are kept in the hotel rooms, restaurants laundry and guest areas by ensuring all areas of the hotel are kept clean and tidy.
- Manning the laundry
- Washing/drying towels & robes
- Collection of dirty/clean towel/linen from bedrooms
- Maintaining the laundry's cleanliness
- Sorting & bagging up of laundry
- Some Housekeeping duties if and when required
- Clean all areas of the hotel to a high standard
- Maintain clear and efficient communication and coordination with the manager of the department, reception and other departments of the hotel.
- Ensure that customers requests are untaken in the rooms as directed by the department manager
- Report any maintenance Issues in rooms and other areas of the hotel and restaurants and regarding equipment to the Manager,
- Adhere to all safety and personal protective equipment (PPE) practices/procedures
Additional Information
Additional Information
Salary: £11.75 to £13.25 per hour
Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £153 to £460 per month. These are pro rated for part time hours.
Hours: Full time (40 hours) or flexible / part time hours available
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- On-site parking
Relocation assistance may be available
Staff transport provided free between staff houses and hotel
