About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
A sustainable hospitality leader in the capital, Jumeirah Saadiyat Island is a breadth of fresh air offering an eco-friendly stay amidst contemporary surroundings on the Abu Dhabi coastline. Surrounded by natural beauty and designed to care for every aspect for guest wellbeing, the resort resembles a perennial summerhouse where visitors can experience Abu Dhabi Island life at its best. The luxury beachfront resort is home to seven world-class restaurants and bars, three swimming pools and the award-winning spa featuring an extensive menu of specialised treatments and exclusive products from all around the world. In addition, guests can utilise a wide range of leisure facilities including a mixed and ladies only gym, a kids club and a tennis court. Boasting 400 metres of pristine private beach and sand dunes, the resort is anchored on one of the most desirable beach locations in the UAE and was conceived with the environment in mind having implemented eco-friendly strategies and initiatives since its launch in 2018.
About the Job:
- Assist colleagues with queries, requests, and employment discussions to increase job satisfaction and performance.
- Serve as the primary contact for department colleagues, ensuring office coverage during business hours.
- Prepare letters, contracts, certificates, and coordinate documents requiring internal signatures.
- Ensure employee files are audit-worthy, maintain accurate stock levels of supplies, handle purchase orders, and support compliance and audit-related matters.
- Drive and manage colleague engagement events, recognition schemes, and CSR initiatives, including the "Spirit of Jumeirah awards" and Colleague of the Month/Year programs.
- Maintain regular communication with department heads, update colleague information sites, and coordinate monthly departmental meetings.
- Execute corporate learning initiatives, manage online portals like Axonify, track learning hours, and generate reports.
- Assist in the recruitment, onboarding, and offboarding processes, ensuring timely and memorable experiences for new joiners and effective off-boarding procedures.
- Support the HR team in managing employee relations and performance issues, participating in disciplinary meetings, and maintaining up-to-date disciplinary records.
- Handle confidential matters, ensure compliance with health, hygiene, security, and safety regulations, adhere to HR service standards, and perform other duties as required.
About you:
Qualifications
Essential
- High School Diploma or Higher Education
Desirable
- Bachelor’s degree in hospitality or human resources
- Business studies and/or Business English qualifications
Competencies
Technical competencies
- Software competencies – Microsoft Office programs (Advanced)
Behavioral competencies
- Problem solving
- Leadership and team management skills
- Creative
- Project Management Skills
- Detail orientated.
Experience
- 2 years’ experience in an administrative role
- Prior experience in a multicultural environment
- Prior experience working in the Middle East
- Prior customer service experience
About Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality.
