The role will involve working with customers, handling sales enquiries, managing tenders, technical queries, generating lead and increasing the sales in AUH and Al Al Ain
To provide technical support to the customers and increase sales
MAIN DUTIES & RESPONSIBILITIES:
· Identify and develop new business opportunities in AUH market
· Maintain and grow relationships with existing customers
· Provide technical support to customers and address their inquiries and concerns
· Develop and deliver technical presentations and training sessions to customers
· Collaborate with internal teams to ensure customer satisfaction and project success
· Monitor market trends and competitor activities and provide feedback to management
· Achieve sales targets and contribute to the overall growth of the business
· The primary responsibility of the Sales Engineer is to provide Pre-Sales product knowledge and solution. Partner with Sales / Business Development team to close deals and achieve sales goals.
· Identifies business opportunities by researching, identifying prospects, and analysing sales leads.
· Prepares sales reports by collecting, analysing, and summarizing information.
· Supports the salesforce and lead the technical aspect of the selling process including the developing and conducting of professional product presentations and demonstrations to generate sales and meet revenue objectives.
· Increase the sale of product by establishing contact and developing relationships with prospects and recommending solutions.
· Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients
· Actively research and maintain a thorough understanding of our own products and competitor strengths and weaknesses
· Working with the Business Development team to ensure that all sales documentation and collateral is kept up to date
· Provide high-quality sales support and develop cost-effective, resilient, innovative, and reliable based on the most appropriate and latest technologies to win proposals and/or tenders and achieve high customer satisfaction for the services rendered
· The Sales Engineer is expected to keep himself up to date on the latest technologies and products in the market. Works closely with sales team and be the go-to internal technical resource for the team
· Proactively engage the customers primarily for all Pre-sales technical matters. Use your in-depth product knowledge and technical skills to suggest and potentially develop product solutions for prospects
· Act with urgency and precision to give users best in class pre-sales support. Propose technical and creative business solutions in support of sales objectives.
