Job Details - What is Relationship Officer – Deposit Banking - MMBL?
- Skilled in direct sales
- Understanding of Customer behavior and distribution
- Ability to work under pressure
- Presentation skills
- Customer focused
- Socialization ability
- Proficient in MS office
- Self-motivated & career oriented
- Ability to work in a team
- Ability to work under pressure
- What Relationship Officer – Deposit Banking - MMBL does?
- Responsible for execution of customer acquisition process in order to build a healthy portfolio for liability growth and cross sell targets of the team.
- Ensure to build up a CALSA / TD customer portfolio within agreed time period.
- Ensure overall assigned portfolio targets are achieved product wise CALSA / SA / TD on weekly/monthly/quarterly and annual basis.
- Take onboard Free Lancers / Brand Ambassador to make a deposit mobilization team of 25 head counts for retail deposit marketing.
- Ensure targeted percentage of portfolio mix i.e. between CASA and Term Deposit is achieved.
- Achieve fairly priced deposit to support retail deposit growth on the back of multiple accounts.
- Establish and maintain good relationships with key potential clients, and develop these into successful, ongoing business relationships.
- Ensure the objectives are met within Bank policies, procedures, strategies and maintain coordination with internal units of the branch.
- Ensure deposit mobilization and NTB Account Opening run rate on daily basis.
- Understand the problems and challenges of clients and seek help from RM/BM to better address those needs.
- Seek opportunities to cross-sell or upsell to existing clients.
- Monitor and assess the activities of our competitors to proactively satisfy and retain MMBL clients.
- Provide excellent service to maintain a positive reputation for the business.
- Resolve any customer complaints promptly and professionally.
- Any task/ assignment assigned by Line Manager to be completed in efficient and effective manner.
- What are we looking for and what does it require to be Relationship Officer – Deposit Banking - MMBL?
- Hold a Bachelor’s degree from a reputable Institution in business administration, commerce, accounting, marketing, economics, finance or equivalent.
- A good understanding of Deposit products and its workability. Must possess knowledge about CASA & bilinear fundamental to achieve CASA growth.
- Preferably have a minimum of 1-year relevant work experience in sales, management, and operations experience within the retail/consumer banking or any other industry.
- Fresh Graduates/Master’s degree holders of A Class Universities / Colleges having sales aptitude & passion.
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About MMBL
Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
Why Join MMBL ?
This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.