Internal Communications Manager
Department: Human Capital/Communications
Reports to: Director Of Human Capital
Position Overview:
The Internal Communications Manager is responsible for developing and implementing internal communication strategies that foster employee engagement, ensure clear and consistent messaging, and align staff with organizational goals. This role focuses on enhancing communication across all levels of the organization, supporting a collaborative work environment, and ensuring that the company's vision, values, and goals are effectively communicated to employees.
Key Responsibilities:
Communication Strategy Development:
- Design and implement internal communication plans to support company initiatives, promote corporate culture, and enhance employee engagement.
- Collaborate with HC, senior leadership, and department heads to align communication initiatives with organizational objectives.
Content Creation and Management:
- Develop engaging content for internal platforms, including newsletters, emails, intranet updates, and presentations.
- Ensure the consistency and quality of messages across all communication channels.
Employee Engagement and Feedback:
- Create programs and initiatives that encourage two-way communication within the organization.
- Conduct employee surveys and feedback sessions to assess communication effectiveness and identify areas for improvement.
Intranet and Digital Communications:
- Manage and update internal communication tools, such as the company intranet, ensuring accessibility, relevance, and usability.
- Explore and implement new digital solutions to improve internal communication and employee engagement.
Event Planning and Coordination:
- Organize internal events, such as town halls, leadership meetings, and recognition ceremonies, to facilitate direct communication between employees and management.
- Provide communication support for organizational changes, including mergers, acquisitions, and restructuring.
Crisis Communication Management:
- Develop internal communication strategies for crisis situations, ensuring timely and accurate information is provided to employees.
Qualifications and Skills:
- Bachelor’s degree in Communications, Journalism, Public Relations, Human Capital, or a related field.
- Minimum of 5 years of experience in internal communications, employee engagement, or related fields.
- Strong written and verbal communication skills, with a proven ability to create compelling content.
- Experience with digital communication tools, intranet management, and employee engagement software.
- Ability to work cross-functionally and collaborate with various departments.
- Demonstrated experience in event planning and project management.
Key Competencies:
- Strategic thinking and planning
- Excellent organizational and project management skills
- High emotional intelligence and ability to handle sensitive information discreetly
- Adaptability and crisis management
