Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
Job Description
Experian Consumer Services (ECS) is the division within Experian that is responsible for our Direct-to-Consumer products and propositions, primarily Credit Monitoring, Credit Comparison (credit cards, loans, mortgages) and ID fraud protection.
As the Optimisation Manager, you will be part of the eCommerce team who improve the commercial performance of our products, running experimentation for new features and testing the launch of new products across all our free and paid products.
You will own and deliver the optimisation strategy and testing roadmap for our free and paid products. You will be focused on improving the current commercial performance of the product (through cross-sell and upsell), and experimenting with new product ideas and testing the impact of new feature releases.
You will ensure that we promote the customer, keep a data-driven approach to all types of optimisation testing and consistently identify opportunities to improve the customer journey and our commercial KPIs.
This is a hybrid role aligned to our London office, you will need to come into the office twice a week.
Qualifications
- Experience working within an Optimisation or CRO (Conversion Rate Optimisation) role, ideally wthin a fintech or financial services environment.
- Experience running targeted testing and experimentation
- Data driven
- Proven experience improving conversion rates and testing feature releases
- Strong understanding of CRO tools and platforms
Additional Information
- Hybrid working
- Great compensation package and discretionary bonus plan
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
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