As a section manager in one of our stores, you will be responsible for the following
duties:
a) Customer Service Management
To understand, anticipate and satisfy the needs of a customer, to have an active
presence at the point of sale, and to be responsible for the correct handling of
complaints and returns.
b) Product Management
Correctly controlling the product in your section to meet sales objectives assigned
by direction, and to transmit the relevant information in terms of the product, to
make orders effectively, to have an active presence and help organise the process
of receiving merchandise, to be responsible for optimising the stock.
c) Section image
To guarantee a correct image for their team and their section, to be responsible for
applying merchandise criteria to their section, to help the store manager with the
maintenance and cleanliness of the store.
d) Staff Management
To select, train, develop, maintain and organise the store team. To be responsible
for selecting the best people for the post, and help with their integration into the
company, to organise personnel and control budgets for internal personnel.
e) Budget control
To control and protect all store assets, to inform the store manager about the
provision of material for their section, to organise the inventory and control wastage in
their section in line with the objectives of the company, and to be responsible for
complying with all the rules for using the cash registers and the administrative
procedures of the company.
