The post holder will be responsible for providing comprehensive administrative support to the Neurology Admin team. The post holder will need to enjoy a busy and varied workload and have the ability to prioritise their duties effectively. The post holder will have the opportunity to gain the experience needed to progress within the organisation.
- To process all new referrals and support the appointment process through effective communication with all relevant parties (Central Booking Office, patient / families etc.) in accordance with GOSH’s Departmental Referral Registration Process and Trust’s Access Policy and stipulated timescale.
- To support the Consultants in the referral triage process
- To ensure appropriate arrangements are used to review all referrals and incoming post within the stipulated timescales
- As and when required to accurately type non-routine / urgent patient related information including letter replies etc. within a specific time frame.
- Use a computer for word processing and data entry, together with full knowledge and understanding of the Electronic Patient Records System (Epic) to input and retrieve information as required.
- To maintain a robust system for sending out letters which have been checked and signed off by clinicians
- To carry out general administrative duties such as managing admin inbox, diary management and assist with organisation of events/meetings.
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
For further details / informal visits contact: Name: Helen Ibeachu Job title: Assistant Service Manager Email address: Helen.Ibeachu@gosh.nhs.uk Telephone number: 02074059200
