As a Senior Technical Program Manager in our team, you will play a pivotal role in guiding the creation of our new Operations Data Platform. You will lead this initiative by defining clear objectives, developing roadmaps, assessing complexities and risks, and collaborating with highly skilled technical resources to deliver quality solutions with agility and speed. What you’ll be doing: � Design, develop, build, and implement the new Operations Data Platform � Organize and drive planning, requirements, scheduling, and standup/retrospective discussions � Support the engineering teams in estimating and prioritizing tasks to maintain a realistic schedule � Lead multiple data onboarding projects and reporting initiatives concurrently � Identify project scope, define success criteria, manage initiative risks, and outline resource requirements with business owners � Own the requirements & development of business use cases for the new platform � Set expectations with partners, steering committee, and team members regularly, provide project updates, and communicate key decisions on project scope � Interact and collaborate with multi-functional teams and different org levels as part of keeping the project on track � Provide regular communications to leadership team and Ops stakeholders to set and manage expectations � Participate in data governance activities and framework development to ensure best data practices are met What we need to see: � Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or equivalent experience � 8+ years of relevant experience � Ability to work on multiple projects effectively with a team of engineers and other teammates in a dynamic and constantly evolving environment � Strong organizational, planning, risk management, and communication skills � Familiarity with JIRA, Confluence, Sharepoint, and Lucidchart � Nice to have previous experience in data governance model development |