The postholder will work closely with our patients, their carers and the wider communities to involve them and improve the quality of services that we deliver at King’s College Hospital.
- To support the delivery of the Trust’s BOLD strategy by ensuring that patient experience objectives and key workstreams are delivered within timescales and budgets as outlined in the annual plan
- To deliver measurable improvements for patients and their families/ carers
- To oversee services and projects that contribute to improvements in patients’ and carers’ experiences
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
For further details / informal visits contact: Name: Patricia Mecinska Job title: Assistant Director of Patient Experience Email address: patricia.mecinska@nhs.net
