Skills:
Negotiation Skills, Communication Skills, Problem Solving, Attention to Detail, Persistence, Customer Service, Time Management, Data Analysis,
Company Overview
Rupitol Finance Private Limited is a Non-Banking Financial Company based in Rajasthan, established in 2018. With headquarters in Udaipur, the company operates 21 branches across Rajasthan, Madhya Pradesh, and Gujarat. Specializing in investment and credit services, Rupitol Finance is a significant player in the financial industry with a vast network and workforce of over 10,001 employees.
Job Overview
We are seeking a Collection Executive to join our team in Greater Noida at Rupitol Finance Private Limited. This is a full-time position suitable for a fresher with 0 to 1 year of experience. The successful candidate will be responsible for effectively managing and collecting payments from clients, ensuring timely transactions and maintaining positive client relationships.
Qualifications And Skills
- Negotiation skills are essential for persuading customers to meet payment deadlines and resolve financial issues. (Mandatory skill)
- Communication skills are crucial for engaging with diverse clients, relaying financial information clearly and concisely. (Mandatory skill)
- Problem-solving abilities to identify issues in collection processes and develop practical solutions promptly.
- Attention to detail is key in reviewing accounts, recognizing discrepancies, and maintaining accurate records.
- Persistence in following up on outstanding payments while maintaining a professional approach to customer interactions.
- Customer service orientation to assess clients financial statuses and negotiate repayment plans that suit their circumstances.
- Time management skills to organize daily activities efficiently, prioritizing urgent tasks and deadlines effectively.
- Data analysis skills to interpret financial information and make informed decisions to enhance collection strategies.
Roles And Responsibilities
- Contact customers via phone or email to remind them of upcoming or overdue payments.
- Negotiate and manage payment plans to ensure timely collection of outstanding debts.
- Maintain detailed records of customer interactions and financial transactions to track performance.
- Collaborate with the finance team to align collection targets and objectives with overall company goals.
- Report regularly to management on collection activities and account status.