Job responsibilities

Clinical Responsibilities

To provide a comprehensive range of clinical duties at the agreed Surgeries within our Primary Care Network, which may also include working within our Enhanced Access Service.
To undertake surgery consultations, home visits where necessary, and telephone queries from patients and health care professionals.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
To undertake on-call duties as part of the Surgery on-call rota, where agreed. This may include requesting that patients present at the surgery, telephone consultations, home visits and triage.
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
Work with patients in order to support compliance with and adherence to prescribed treatments. Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects, and interactions
Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
Support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care. Support and manage health needs of patients presenting for family planning or sexual health consultations
Assess, identify, and refer patients presenting with mental health needs in accordance with national and local guidelines.
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
In consultation with patients and in line with current practice disease management protocols, developing care plans for health
Recording clear and contemporaneous consultation notes to agreed standards.
Collecting data for audit purposes.
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).

Other Responsibilities

Awareness of and compliance with all relevant Surgery policies/guidelines, eg prescribing, confidentiality, data protection, health and safety.
To undertake any other duties commensurate with the post holders grade as agreed with the Lead GP.
To attend and contribute to regular administration and clinical meetings whether formal or informal. This may involve adjustments to workload to allow attendance.
To keep up to date with current and forthcoming National Service Frameworks and NICE guidance and their impact on primary care services
To contribute to the clinical governance agenda of the Surgery and to fully participate in the reporting of incidents as per Practice policy
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the development of computer-based patient records.
Contributing to the summarising of patient records and Read-Coding patient data, contributing to the maximum Surgery performance under QOF.
Attending training and events organised by the Surgery or other agencies, where appropriate.

Communication

Able to confidentially utilise a full range of communication methods to disseminate information to large numbers of people
Able to confidently adapt communication style and content to reflect different type of people when making contact.
Ability to receive highly complex, sensitive, or contentious information and process appropriately; and where needed translate this information into a delivery message or plan for the wider team.
Lead in positivity and effective working relationships with commissioners, other health care providers and other key health care providers and other key partners to support an integrated approach to high quality patient care.

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