Details
Skills
Customer Service: Providing excellent customer service, including greeting customers, assisting with product selection, and resolving issues.
* Communication: Effective verbal and written communication skills to interact with customers and coworkers.
* Cash Handling: Accurate handling of cash, credit cards, and other payments.
* Basic Math Skills: Ability to perform basic calculations, such as addition, subtraction, multiplication, and division.
* Time Management: Efficiently organizing and prioritizing tasks to meet deadlines.
* Problem-Solving: Identifying and resolving issues quickly and effectively.
Sales-Specific Skills
* Persuasion: Ability to influence customers to make purchases.
* Product Knowledge: Deep understanding of the products being sold.
* Sales Techniques: Using effective sales techniques, such as cross-selling and upselling.Accuracy: Ensuring accurate input of customer information and transactions.
* Speed: Processing transactions efficiently to minimize wait times.
* Attention to Detail: Carefully verifying customer information and payment details.
Additional Skills (Can be beneficial for both roles)
* Teamwork: Collaborating effectively with coworkers.
* Adaptability: Flexibility to adjust to changing work environments and customer needs.