Details
Skills
● Customer Service Excellence
● Relationship Building
● Conflict Resolution
● Effective Communication
● Product and Service Knowledge
● Complaint Handling
● Market Research and Analysis
● Sales Strategy Development
● Team Leadership and Management
● Sales Operations Optimization
● Stock Availability Management
● Timely Deliveries Coordination
● Proactive Sales Follow-Up
● Brand Visibility Enhancement
● Strategic Planning and Execution
About
Seasoned Customer Service and Sales Specialist with over 5 years of experience in the aviation and consumer electronics industries. Proven expertise in customer service excellence, sales strategy development, and team leadership. Currently excelling as a Customer Service Representative at Etihad Airways, recognized for
streamlining operations and enhancing passenger satisfaction. Previously achieved a 70% sales increase as Sales Manager at Oraimo and led Xiaomi to exceed regional targets, earning the Xiaomi Excellence of Performance award in 2022. Proficient in English, Urdu, and Arabic
Profile Photo
