Details
Skills
1. Communication Skills: Clearly communicate with guests and the kitchen. Good listening helps in understanding customer preferences and special requests.
2. Customer Service: Friendly, approachable, and able to make customers feel welcomed and valued.
3. Attention to Detail: Accuracy with orders and ensuring all customer needs are met, from drink refills to special dietary requests.
4. Multitasking: Handling multiple tables, orders, and tasks simultaneously without compromising service quality.
5. Memory Skills: Remembering orders, specials, customer preferences, and details without always relying on notes.
6. Time Management: Prioritizing tasks to ensure that tables are turned efficiently and customers are served promptly.
7. Knowledge of Food and Beverages: Familiar with the menu, including ingredients, dietary restrictions, and wine pairings, to provide informed recommendations.
8. Physical Stamina: Standing for long periods, carrying heavy trays, and moving quickly in a fast-paced environment.
9. Problem Solving: Addressing complaints, handling mistakes, and resolving issues calmly and efficiently.
10. Teamwork: Coordinating with other waitstaff, kitchen staff, and managers to ensure smooth service.
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