J. S.

Details

Skills

KYC Compliance, CDD Protocols, AML Regulations, Cash Handling, Transaction Processing, Financial Reporting, Risk Management, Data Entry, Audit Compliance, Customer Verification, Sales Targets, Product Cross-Selling, Branch Operations, Payment Processing, Financial Analysis, Account Reconciliation, Customer Relationship Management

About

Detail-oriented and customer-focused finance professional with over 6 years of experience in teller operations and cash management within reputable exchange companies. Proven track record of delivering fast, error-free financial services while ensuring compliance with regulatory standards, including Know Your Customer (KYC), Customer Due Diligence (CDD), and Anti-Money Laundering (AML) policies. Demonstrated ability to achieve and exceed customer service objectives, resulting in increased customer satisfaction and repeat sales. Skilled in cross-selling financial products and effectively resolving customer inquiries, contributing to a collaborative and complaint-free environment. Proficient in training staff on compliance and operational best practices, fostering a culture of awareness and teamwork. Committed to maintaining high standards of accuracy and efficiency in all transactions, while building strong customer relationships.