R. J.

Details

Skills

Customer satisfaction, people management, inventory management, logistics management, warehouse management, training and development, cost reduction,stakeholders management, transport management, route optimization,

About

With over a decade of experience in logistics and operations management, I have led large teams and optimized processes across e-commerce, retail, and warehousing sectors. At Fresh to Home, I managed logistics for 380 Pin codes, overseeing 12 delivery hubs and 3,000 orders daily, reducing per-delivery costs by 32% and halving delivery times, while customer complaints dropped from 6% to 2%. At Reliance Retail, I improved truck utilization by 22 points and enhanced dispatch efficiency. I spearheaded city operations at Bigbasket, driving a 24% revenue increase and managing 46 virtual hubs. During the pandemic, I implemented the "Hub on Wheel" concept at Flipkart, ensuring 99% delivery success. My expertise also includes maintaining inventory accuracy and cost savings at Athul Trading & Warehousing. Passionate about driving innovation, I am committed to delivering impactful solutions in logistics.