TAM is a Saudi publicly listed company, specialized in digital solutions and advisory services for public and private sector clients, leading sustainable public transformation from strategy to execution. For over a decade, TAM has been the partner of choice for 50+ government entities. Our agility, expertise, and holistic approach have helped smoothen the processes and paths of Saudi public impact initiatives operating under the Vision 2030 umbrella.

Key responsibilities and objectives:

Front Desk Management:

▪ Greet and welcome visitors in a warm and professional manner, ensuring they are properly directed to their destination.

▪ Answer, screen, and forward incoming phone calls, taking messages when necessary.

▪ Maintain a clean, organized, and presentable reception area at all times.

Visitor Coordination:

▪ Manage visitor check-in and check-out procedures, including maintaining visitor logs and issuing visitor badges.

▪ Notify employees of visitor arrivals and coordinate with security as needed.

▪ Provide information and assistance to visitors, ensuring a positive experience.

Administrative Support:

▪ Assist with scheduling and coordinating meetings, including booking meeting rooms and arranging refreshments.

▪ Handle incoming and outgoing mail, courier services, and deliveries.

▪ Manage office supplies inventory and place orders when necessary to ensure availability of essential items.

Customer Service:

▪ Respond to inquiries from employees, visitors, and callers with accurate information and a helpful attitude.

▪ Handle customer and client inquiries or direct them to the appropriate department or individual.

▪ Address and resolve basic issues or escalate them to the relevant department for further assistance.

Compliance & Confidentiality:

▪ Ensure compliance with company policies, including visitor management and security procedures.

▪ Handle sensitive information with confidentiality and discretion.

Requirements

High school diploma or equivalent; a diploma in Office Administration or a related field is preferred
1.5 - 2 years of experience in a receptionist, administrative, or customer service role
Previous experience in a corporate or professional office environment is a must
Strong communication and interpersonal skills, with the ability to interact effectively with employees, visitors, and callers
Knowledge of Saudi cultural norms and practices in a corporate setting
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment
Fluency in Arabic and proficiency in English is a must

TAM | تام

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