About The Leela

The story of The Leela Palaces, Hotels and Resorts began when its founder Late Capt. CP Krishnan Nair opened The Leela Mumbai in 1986. For over three decades, The Leela has been on a journey to delight guests by providing unparalleled luxury in captivating environs ensconced in the lap of nature, wrapped in the graciousness of Indian hospitality.

Headquartered in Mumbai, The Leela Palaces, Hotels and Resorts is owned by a Brookfield Asset Management-sponsored private real estate fund and operates thirteen award-winning properties in major cities and leisure destinations across India. These include the flagship hotel in the capital city of New Delhi, Bengaluru, Chennai, Udaipur, Jaipur, Gurugram, East Delhi, Mumbai, Gandhinagar, Kovalam, and Ashtamudi. The brand is also delighted to announce the upcoming opening of its latest property in Hyderabad. The Leela has a strong pipeline of future projects. The brand celebrates each hotel through its unique location, art, culture, and cuisine with thoughtful services, celebratory rituals, and immersive experiences. The Leela Palaces, Hotels and Resorts was voted the World’s Best Hotel Brand twice in a row by Travel + Leisure, USA, World’s Best Awards Survey, 2020 and 2021. In 2024, the brand has once again been featured in the top 3 World’s Best Hotel Brands, after the recognition in 2023. An epitome of true Indian luxury hospitality, The Leela is committed to providing guests with unforgettable stays in settings that capture the essence of India. The brand has a marketing alliance with US-based Preferred Hotels & Resorts and is a member of the Global Hotel Alliance.

Why join The Leela?

Award-Winning Brand: Join a brand that has been recognized as one of the World’s Best Hotel Brands for two consecutive years.
Commitment to Excellence: Be part of a team that is dedicated to providing the highest standards of service and hospitality.
Innovative Environment: Be part of a team that encourages creativity and innovation, ensuring that we stay at the forefront of luxury hospitality.
Career Growth: Benefit from our strong pipeline of future projects and opportunities for career advancement within The Leela and our global alliances.
Cultural Experiences: Engage with the rich cultural tapestry of India, bringing unique and authentic experiences to our discerning guests.

Position Overview

Position: Chief of Staff (Business Analyst)

Reporting to: Chief Executive Officer

Location: The Leela Corporate Office, Mumbai

Responsibilities:

He/she will be responsible for tackling the most challenging issues across functions, market segments, and units.

What impact will he/she will create?

1. Setting the strategic direction: Assisting in shaping the strategic direction for key parts of the overall portfolio to unlock long-term value creation. For example, portfolio roadmap, brand strategy, sales and revenue management strategies, business transformation roadmap, organizational design, etc.

2. Driving business impact: Collaborating with business teams from start to finish to translate strategy into tangible business impact.

3. Broad-based business exposure: Areas of work

Across different objectives: growth vs. operational turnaround
Across different functional topics: portfolio, programming for better asset utilization, marketing, sales, operations, finance, HR
Across different markets

4. Consumer & Business insights: Analyzing business and consumer data, framing actionable insights, and leveraging them to strengthen business direction.

5. Senior Stakeholder partnering & influencing: Serving as a key business advisor and partner to senior leadership; influencing the leadership on a day-to-day basis to steer business direction.

6. Assisting the CEO in key business interfaces to convey the desired messaging and achieve significant outcomes.

Qualifications:

Education: Strong academic background with an MBA from a Top Tier B-School

Experience: 2-4 years of experience in working with leading hospitality consulting experience or hospitality experience.

Key Skills: Excellent analytical reasoning, critical thinking, spoken and written communication, Strong interpersonal, and project management skills, to work across cross-functional teams, Ability to work strategically and collaboratively across functions, businesses

The Leela Palaces, Hotels and Resorts

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Chief of Staff