Job Purpose:
To provide support in the management of daily HR operations, including handling and maintaining employee files, documenting updates, and handling processes related to vacations, retirements, bonuses, allowances, grievances, disciplinary procedures, and terminations. The role also manages medical insurance and travel booking arrangements for official travel.
Job responsibilities:
- Assist in preparing and updating policies and procedures that regulate HR processes within the company.
- Manage employee relations processes, addressing complaints and promoting a positive work environment.
- Handle day-to-day HR operations, ensuring compliance with policies and procedures and managing employee data.
- Receive and process employee service-related correspondence, including leave requests, retirements, health insurance, and disciplinary actions.
- Maintain employee files, ensuring that information such as promotions, training, salaries, benefits, and deductions are up to date.
- Assist in developing and maintaining a database of employee information.
- Follow up on the issuance and renewal of visas for employees, coordinating with relevant organizational units.
- Manage sponsorship transfers for employees, in coordination with the appropriate departments.
- Process leave requests of all kinds, ensuring balances are calculated correctly and in line with procedures.
- Participate in investigating employee complaints and grievances, preparing investigation reports, and helping resolve issues in coordination with department managers.
- Ensure compliance with local labour laws and HR policies.
- Handle employee requests for official letters and issue them promptly and efficiently.
- Maintain both hard and electronic copies of employee records.
- Protect the confidentiality of sensitive employee data.
- Implement procedures for employee terminations.
- Manage personnel services related to medical insurance, travel, and hotel bookings for official business.
- Ensure compliance with policies, internal audit recommendations, and risk management.
- Adhere to Health, Safety, and Environmental (HSE) policies and procedures.
- Assist in preparing reports on achievements, budgets, administrative and financial matters, and submit them for approval.
