Job Summary

We are looking for a Service Engineer, who will perform mechanical and electrical maintenance and service works, troubleshooting on equipment's. Able to connect on Rockwell PLCs for fault finding and analyze automation & machine data to keep up machine s performances. A typical day would see you travel to our customers sites to complete service work. You will be a required to stay away from home over night, to be close to a customer site.

What You Will Do

As a Service Engineer, you will:
Be willing to travel & to do some shift work as needed.
Be willing to take a diverse approach with equipment
Perform preventive maintenance activities.
Perform routine service activities
Adjust and trouble shoot control systems
Perform occasional installation & machine assembly.
Participate in the installation of relevant rebuilding/upgrade kits
Be able to act as site responsible for L1 and L2 Capital Equipment installations at customer sites
Inform relevant colleagues in a timely manner about Technical Issues you have discovered
Inform relevant team mates about ongoing service activities as well as of any issues affecting our customers or the quality of our service.
Act as an ambassador for the company at all times, ensuring good working relationships with the customer and your colleagues and ensure our reputation is sustained
Complete all work in accordance with company and Customer safety regulations and requirements, and in accordance with company's standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues.
Comply with all reporting requirements & maintain your understanding of all relevant technical documentation.
Conduct relevant customer training.
Deliver on KPI s that focus on productivity, customer satisfaction, and contribute to our maintenance work sales margin and growth.

We believe you have

A professional approach to your duties, and take responsibility for service delivery
A willingness to learn & an interest to forge a challenging career in service delivery
Self motivation with a can do attitude when taking on day-to-day challenges
The ability to coach & mentor more junior colleagues, when needed
Food manufacturing industry experience would be an advantage
Experience in customer facing discussions & leading teams would be an advantage

Functional Competencies - Critical for the success

Project management basics
QT Quality culture
TS Automation
TS Food safety
TS Systematic problem solving
TS Commissioning
TS Production Equipment Functionality
TS Production lines
TS Maintenance Execution
TS Maintenance & Reliability Concepts
TS Customer & business understanding
TS Portfolio knowledge
TS Basic Occupational Health and Safety
LB Build Capability
LB Create Dynamism
LB Drive Productivity

Skills: customer training,food safety,maintenance,commissioning,mechanical maintenance,troubleshooting,electrical maintenance,maintenance execution,rockwell plcs,systematic problem solving,preventive maintenance,control systems,service delivery,project management,maintenance & reliability concepts,automation,customer,installation & machine assembly,rebuilding/upgrade kits,occupational health and safety,productivity,quality culture,project management basics

Jobs in Birgunj

Service Engineer