Job description
We’re Hiring: Customer Experience Assistant
Hey there! If you are the one who loves helping others and has a knack for tech? We’re on the lookout for a Customer Experience Assistant to join our Genius team.
Here’s the deal:
You’ll be the go-to person for our ISP clients, helping them navigate with our products like a pro. Think troubleshooting, problem-solving, and making their lives easier - all while working with a team that’s as passionate as you are. Freshers can totally apply!
What you’ll do:
- Be a hero for our clients by answering questions and solving problems.
- Work on shifts (yes, night owls, this might be for you too!).
- Collaborate with smart folks across teams to deliver top-notch service.
What you need:
- Love for tech and helping people.
- Bonus points if you know a thing or two about OSS/BSS or ISPs.
- A positive attitude and a knack for staying calm under pressure.
Why you’ll love it here:
- A super supportive team that’s always got your back.
- A chance to grow your skills in a tech-savvy environment.
- We work five days a week.
- We serve healthy and hygienic lunch.
Sound like your kind of gig? We’d love to hear from you! Apply now and let’s make some magic together.
