Position Summary: A mystery shop evaluation is a snapshot of what happens when a customer evaluates a business. The reports are a set of questions that contain findings, both positive and negative. This role involves reviewing and editing automotive-related mystery shop evaluations to ensure accuracy, consistency, and high-quality content. As part of our team, you will ensure our clients receive precise insights into their brand, helping maintain and enhance customer satisfaction while upholding high standards of grammar, spelling, and syntax.
POSITION AVAILABLE: Content Editor (Proofreader) - Mumbai - Full time
Responsibilities
- Edit project reports for accuracy in consistency/relevance of content, spelling, language usage, grammar, etc. Projects could be from any industry including Automobile.
- For Automobile projects ensure that dealership quotations are accurately recorded in reports based on client requirements - Verify/cross-check pricing comparisons based on the data provided and via the Internet.
- For projects having audio recording, you will have to listen to the audio and fill the report accordingly.
- Report inconsistencies/contradictions in report content
- Report/communicate specific editing problems to the project teams
- Coordinate with Operations Team on client change requests
- Adhere to the timelines and completion of reports
- Other editing assignments as needed
Associated Knowledge/Skills/Abilities Required
Education - Fresher / Graduate with min. 1+ yrs. experience in proofreading/content editing from any industry.
Competency Skills
- Ability to demonstrate responsible, ethical and honest behaviour.
- Ability to deliver the required standards under pressure
- Good communicator, communicate effectively and openly
- Provides constructive feedback
- Ability to work with a wide range of individuals
- Ability to deal with monotony
- Ability to manage time and prioritizes effectively
- Have an eye for detail
Reports to : Data Quality Team Leader - India.
Location : Mumbai, (Hybrid)
Industry – Market Research / Advertising / KPO/ BPO/ Any.
Salary offered: 3 – 4.20 LPA.
If you find the above skill sets match your experience, please send your updated CV to hrindia@bareinternational.com.
BARE International recognizes the value of diversity, the intrinsic need for inclusion, and the current barriers to true equity. Should you desire a reasonable medium in submitting your interest for this role, please get in touch with us (Helengale or Shruti) at hrindia@bareinternational.com. All protected classes and those with differing abilities are especially encouraged to apply.
BARE International would like to store your CV in its Bamboo HR Hiring database for 2 years for the purpose to provide you with opportunities in case of similar openings within the BARE Group. Your data is handled by HR professionals of BARE International and is kept on servers in North America. Details about the Data handling at BARE can be obtained at BARE’s Privacy Policy. For questions or requests to revoke this consent, you can any time contact us on our Data Privacy Form
Company Profile
BARE Associates International specializes in customer research (mystery shopping), brand standard evaluations, audits and inspections for clients globally. We are seeking talented, educated, resourceful and passionate associates to join our team. We welcome dedicated, independent thinkers with multilingual capabilities and excellent problem-solving skills.
Our company focus is to remain the world’s leading provider of mystery customer research programs, with 100% client satisfaction.
Mission & Vision
We are a global customer experience and market research company engaged in creating value by delivering actionable insights to our clients which strategically impact the improvement of their customer experience. Its vision is to “inspire excellence.”
Values
- Passion
- Respect for diversity
- Open communication
- Operational Excellence
- Integrity
- Innovation
- Ownership
