The ideal candidate will supervise and manage all aspects of the three departments of the store in order to maximise sales, commercial opportunities and controlling costs to achieve business targets. Will have autonomy of the commercial, operational and HR aspects, throughout the store.
Responsibilities
- Actively drive sales by implementing sales building initiatives across the three departments(Women, Men and Kids) through effective analysis of the company commercial reports and visual layout.
- Support the Department Managers to keep monitoring the budget. Ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L.
- Determine the strategy of the store, always striving to maximise sales and Store opportunities.
- Supervise managers for controlling and managing stock, product rotation, orders and devolutions alongside the product manager in Spain.
- Up to date knowledge about current industry trends and to constantly analyse the competitor’s product and market in order to be able to maximise sales.
- Manage and maintain the relationship and communication with Product Departments in the Central Office in Spain.
- Promote participatory management style and ensure a positive working environment exists within all the departments in the store.
- Provide input to companywide projects to ensure Zara UK is able to constantly improve performance.
- To work with HR in order to create and have actions plans in place for succession in the three departments.
- Identify potential talent for the three departments, also being aware about vacancies and opportunities in other stores.
- Ensure a high level of customer service standards are consistently attained in the store in the three departments.
- Ensure the store is compliant with all company initiatives.
- Lead by example to perpetuate the Zara UK culture.
Qualifications
- 3-4 years of related professional experience
- Bachelors Degree or equivalent (MOFA attested)
- INDITEX brand experience preferred
- Solid experience managing a similar fast-paced retail operation
- Proven ability to maximise profitability and drive sales
- Strong team management experience
