McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us. From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together
Job Description
McDonald’s are looking for an experienced Executive Assistant to support Leadership within the Global business function. You will need to have significant experience of supporting executives within a large global business, be flexible with working hours and be comfortable working across different locations and time-zones.
What team will I be part of?
You will be part of the IDL Segment Team as well as being part of the Shoreditch community and connections.
Who will my customers be?
Stakeholders include:
- IDL Leadership Team
- IDL stakeholders across segments and markets (e.g., Market MDs, global partners)
- Global Operations and People Leadership Teams and stakeholders
- MCX / Global Franchising Leadership Team & MCX / Global Franchising stakeholders
- Shoreditch-based Executives and Executive Assistants
- Other Executive Assistants across the IDL Segment
What will my key accountabilities be?
Delivering first class Executive support by:
- Performing extensive global travel arrangements for the 2 leaders (including arranging visa’s if necessary).
- Performing extensive diary management for the 2 leaders, accounting for extensive time zone implications.
- Having awareness of each leaders’ rhythms of business or reporting cadence to support calendar management.
- Clarifying meeting chair for leadership meetings and agreeing with leader as required.
- Working from the Shoreditch Office to support in-person co-ordination on Tuesday, Wednesdays, and Thursday and on any specific dates as agreed.
- Planning and organisation of meetings globally including all logistical aspects such as: venue search and booking, issuing invitations, and tracking acceptances, budget control.
- Preparing and submitting expenses using company expense system for the 2 leaders ahead of credit card payment due dates.
- Instilling a pro-active approach to administrative support for the 2 leaders to optimise their time.
- Acting as first point of contact and central information point for the 2 leaders’ availability.
- Sending out communications on behalf of the 2 leaders as and when required.
- Preparing and collating documentation as and when required.
- Supporting project completion as needed for the 2 leaders and other IDL segment leadership (PowerPoint, Excel).
- Managing and maintaining the team contact and email distribution lists as agreed.
- Preparing boardroom / meeting rooms for meetings to include video conferencing, refreshments etc.
- Receiving and welcoming visitors relevant to the 2 leaders.
- Building Strong relationships with stakeholders, internal and external as required
- Maintaining and building relationships with EA Community
- Maintaining and building relationships with Office Management in Shoreditch, MHQ and market offices.
Qualifications
- Required to use own initiative and be a driven self-starter.
- Demonstrate a flexible and organised way of working; the candidate will need to consider different time zones, remote teams, changing deadlines.
- Portray a professional image of the team and company to our customers, both internal and external
- Ability to communicate at all levels of the organisation.
- Uphold confidentiality principles,
- Maintain the commercially sensitive nature of information.
- Knowledge of MS Office – Word, Excel, PowerPoint, and Outlook.
Additional Information
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
