Job Purpose
To efficiently execute administrative aspects related to monthly payroll, time and attendance, leave management, and employee benefits whilst ensuring adherence to Company policies and procedures, and contributes to a positive employee experience. This role will also leverage technological expertise in HR systems and MS Office, data management and analytics to streamline and optimise HR service delivery.
Key Result Areas
1.Carry out payroll related processes accurately and timely, including salaries, allowances, deductions, and non-standard payments, focusing on delivering professional services in accordance with the Company policies to meet Company requirements and employee needs.
2.Verify and maintain employee records/data for accuracy and completeness before payroll processing or benefits enrolment ensuring confidentiality and compliance with data protection regulations.
3.Lead and administer separation activities in accordance with the Company policies and processes in an efficient manner whilst keeping the leaving employee informed throughout the leaving process to ensure a positive separation experience.
4.Identify process improvement opportunities, implement efficient solutions to enhance HR service delivery by leveraging technological expertise in HR systems / MS Office.
5.Resolve employee queries regarding payroll and benefits, providing clear and timely information in collaboration with Employee Service Center to achieve highest level of employee satisfaction.
6.Prepare relevant reports in relation to Shared Services matters in a timely manner to enable data driven decision making.
7.Monitor and evaluate HR service delivery metrics to measure performance and identify areas for improvement.
8.Lead and mentor a team of HR-Generalists to consistently deliver exceptional service in an effective manner ensuring adherence to policies, processes and data integrity.
9.Carry out audit within HR-Shares Services to ensure availability of relevant records, compliance and make corrective recommendations to develop risk mitigation plan.
The job holder will actively support the HR department in providing a high-quality and responsive HR service to all EKFC employees.
This role is responsible for the seamless execution of all administrative tasks throughout the employee lifecycle, from onboarding to offboarding, and will contribute to process improvement initiatives.
Knowledge, Skills & Minimum Experience
Qualification
Certificate in Human Resources or Equivalent Qualification.
Experience & Knowledge
A minimum of 5 years of experience in a similar HR role, ideally within a large organization.
Comprehensive knowledge of UAE labour law, employment regulations, policies, and procedures.
Skills
Proficient in Microsoft Office packages and adept at using HR systems.
Excellent verbal and written communication skills.
Strong planning and organizational abilities, with the capacity to multitask and manage time effectively.
Demonstrate discretion and ability to maintain confidentiality when handling sensitive information, records, and reports.
Proven ability to understand, interpret, and apply general administrative and departmental policies and procedures.
