Are you passionate about delivering extraordinary dining experiences? Join Emirates Flight Catering (EKFC) as an Assistant F&B Manager, where your leadership and creativity will transform the way, we serve our guests. This is your opportunity to be part of a team that sets the benchmark for hospitality excellence in premium airport lounges.
Key Responsibilities:
- Ensure adherence to EKFC’s safety management system, HACCP protocols, and hygiene policies. Maintain a safe and compliant environment for all staff, customers, and stakeholders while aligning with regulatory standards.
- Design and implement manpower plans, conduct effective onboarding, and manage staff training programs. Monitor and mentor your team, empowering them to excel while ensuring compliance with operational standards.
- Manage staff costs, including overtime and unplanned absences, while identifying ways to boost profitability across all lounges. Implement innovative solutions to address operational challenges and drive financial success.
- Partner with the production team to refine menus, enhance food presentation, and ensure the consistent delivery of high-quality culinary offerings.
- Develop and propose exciting new menus, introduce innovative products, and recommend strategic pricing to enhance customer satisfaction and boost sales, all within defined budgets.
- Proactively address customer concerns regarding food and service quality. Use insights from customer feedback to implement meaningful improvements that exceed expectations.
- Champion quality by adhering to ISO 9001:2015 standards and implementing EKFC’s Quality Policy. Regularly review processes to ensure excellence in service delivery.
Qualifications & Expertise:
Education:
- A bachelor’s degree in hospitality, hotel management, or a related discipline.
Experience:
- A minimum of 5 years of experience in the hospitality sector, including 2 years in a supervisory role within a 5-star environment (restaurant management, banquet operations, or F&B management).
- Proven experience in luxury hospitality or stand-alone restaurant operations.
- Expertise in food safety and hygiene practices.
- Strong track record in food quality enhancement and cost management.
Skills:
- Exceptional communication skills in English (knowledge of Arabic is an advantage).
- A proactive leader with a passion for innovation and adaptability to change.
- Ability to design and deliver personalized F&B experiences.
- Collaborative mindset with strong conflict resolution and team-building abilities.
- Expertise in customer service, anticipating needs, and resolving complaints effectively.
- Strong organizational, multitasking, and attention-to-detail skills.
- Proficiency in Microsoft Office and inventory management.
What’s in it for You?
At EKFC, you’ll be part of a world-renowned team that’s dedicated to redefining hospitality. As an Assistant F&B Manager, you’ll lead with vision, inspire innovation, and contribute to creating unforgettable dining moments for our guests.
Join us today and take your career to the next level. Let’s create exceptional experiences together!
