Material Handling
As India's largest manufacturer of forklift trucks, Material Handling offers an extensive range of forklifts, which include electric, LPG, and diesel counterbalanced forklifts up to 25 tonne capacity, warehouse trucks, and specialized trucks for specific applications. The business also designs and manufactures accessories to address a wide range of handling applications besides offering accessories made by specialists.
The business offers lease, hire-purchase, and sale of pre-owned equipment as well as service maintenance programs through a network of 16 branches and over 45 dealers across India. The business exports to over 40 countries across Asia, the Middle East, Africa, Latin America and Europe and holds ISO 9001-2008, ISO 14001-2004 and OHSAS 18001-2007 quality assurance certificates awarded by TUV Nord.
With the help of international partners, like Crown, Komatsu, Hubtex, Tennant, Merlo, Iteco and Harlan, Godrej Material Handling offers a one-stop solution for its customers.
Key Result Areas
1. Business volume and value.
2. Market Development and Business Growth.
3. Dealer Development.
4. Working Capital Management.
5. Customer Service and Satisfaction.
6. Team Building & Development.
7. Organizational Imperatives.
Job Description
The incumbent would report to the Branch Head, Sales . The incumbent would be responsible for the following:
1. Business volume and value.
- Achieving business goals in terms of volume & value for all lines of the Business
2. Market Development and Business Growth.
- Developing and maintaining an information database of his markets including information on market characteristics, size, competition and other commercial aspects.
- Improving market coverage and productivity of branch personnel.
- Maintaining MIS (Management Information System) as per Divisions needs and providing inputs required to take key decisions concerning his market.
- Developing innovative methods for selling new lines of Business and focus team efforts on fast growing industries in branch area.
3. Dealer Development.
- Ensuring dealer identification, appointment, training and development along Company / MHE guidelines.
- Developing strong relationships with dealers and key customers in his markets.
4. Working Capital Management.
- Maintaining Receivables within set norms.
- Setting credit policy customer-wise with members of team.
- Controlling the under-warranty costs to the extent possible.
5. Customer Service and Satisfaction.
- Making presentations to large projects & customers Achieving and improving customer satisfaction levels on an ongoing basis.
- Reviewing inquiries with the team throughout the sales cycle.
- Maintaining branch inventory {for FG (finished goods) & Spares, if applicable} within specified limits.
6. Team Building & People Development.
- Training team members to make them competent, effective and efficient for achieving branch business parameters.
- Engendering teamwork.
- Developing indepth and detailed knowledge of the area handled.
- Ensuring proactive work culture in the Branch.
- Ensuring the personnel policies / guidelines pertaining to subordinate development, career planning, employee motivation, performance management, culture building are followed.
7. Organization Imperatives.
- Ensuring Deployment of Business Excellence initiatives.
- Ensuring Statutory Compliance.
Qualifications
Essential: Degree / Diploma in Engineering or Graduate in any discipline.
Preferred: Graduate in any discipline with Post Graduate qualification in Management.
Work Experience
Essential: 3 years of relevant work experience for Degree in Engineering OR 5 years of relevant work experience for Diploma in Engineering/ Graduate in any discipline.
Preferred: Experience in sales of Industrial products equivalent or similar to that of Material Handling Equipment industry
Special Skills Required
1. Interpersonal & Communication skills.
2. Computer Savvy.
3. Presentation skills.
4. Relationship management.
5. Valid 2-wheeler driving license.
