Job Descriptions:
1. Scheduling and Assigning Tasks: Coordinating the daily schedules of housekeeping staff, assigning room cleaning tasks, and ensuring all areas are properly covered for smooth operation.
2. Inventory Management: Keeping track of cleaning supplies, linens, and amenities. The coordinator ensures proper stock levels and places orders for replenishment when necessary.
3. Communication and Coordination: Acting as a liaison between the housekeeping team and other departments, like the front desk and maintenance, to ensure room readiness and cleanliness according to guest requests and standards.
4. Monitoring Performance and Quality Control: Inspecting rooms and public areas to ensure that cleanliness standards are met. The coordinator addresses any quality issues, provides feedback, and ensures corrective actions are taken.
5. Handling Guest Requests and Complaints: Managing guest requests for special cleaning or services and addressing complaints related to housekeeping in a timely and efficient manner.
