A Logistics Manager is responsible for overseeing the entire supply chain and logistics process within an organization, ensuring that goods are delivered in a timely, efficient, and cost-effective manner. Below is a detailed job description for this role:
Job Title: Logistics Manager
Job Overview:
The Logistics Manager is responsible for planning, implementing, and overseeing the logistics operations of the organization. This includes managing transportation, warehousing, inventory, and distribution activities, with a focus on improving efficiency, minimizing costs, and ensuring that products reach customers or retailers on time.
Key Responsibilities:
- Supply Chain Management:
- Develop and implement logistics strategies to optimize the supply chain process.
- Coordinate the movement of goods across various transportation methods (land, sea, air).
- Manage relationships with suppliers, transporters, and third-party logistics providers.
- Monitor and analyze logistics performance and identify areas for improvement.
- Inventory Control:
- Oversee inventory levels to ensure an efficient balance between stock levels and demand.
- Implement and manage inventory management systems to track product quantities, storage locations, and movement.
- Ensure the proper storage and handling of goods in warehouses to maintain product quality.
- Transportation Management:
- Plan and coordinate transportation routes to ensure the timely delivery of goods.
- Negotiate rates and contracts with transport providers and monitor their performance.
- Ensure compliance with transportation regulations and company policies.
- Warehouse Management:
- Oversee warehouse operations, including receiving, storing, and shipping goods.
- Implement effective warehouse layout and inventory management practices.
- Ensure health and safety standards are adhered to within the warehouse.
- Team Leadership and Collaboration:
- Lead and manage the logistics team, including hiring, training, and performance evaluations.
- Collaborate with other departments such as procurement, sales, and customer service to ensure seamless operations.
- Cost Control and Budgeting:
- Monitor logistics costs and seek opportunities for cost reduction while maintaining service quality.
- Develop and manage budgets for logistics operations and track expenses to meet financial targets.
- Customer Service and Satisfaction:
- Ensure customer satisfaction by delivering products on time and in good condition.
- Address customer complaints or concerns related to logistics operations.
- Compliance and Documentation:
- Ensure compliance with international shipping regulations, import/export laws, and other legal requirements.
- Maintain accurate records and documentation related to shipments, inventory, and transportation.
Required Skills & Qualifications:
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (Master’s degree or professional certifications like CLTD or CSCP is a plus).
- Proven experience in logistics, supply chain, or transportation management.
- Strong leadership and team management skills.
- Proficiency in logistics software and tools (e.g., TMS, WMS, ERP).
- Excellent communication and negotiation skills.
- Strong analytical and problem-solving abilities.
- Knowledge of inventory control and warehouse management best practices.
- Ability to work under pressure and meet tight deadlines.
Preferred Qualifications:
- Experience in managing global or multi-location logistics operations.
- Knowledge of sustainability practices within logistics and transportation.
- Familiarity with Lean or Six Sigma methodologies.
Work Environment:
- The position typically involves a mix of office-based work and overseeing operations in the warehouse, transportation hubs, or other logistics facilities.
- Occasional travel may be required for site visits, supplier meetings, or logistics coordination.
Key Performance Indicators (KPIs):
- On-time delivery rate.
- Inventory accuracy.
- Transportation cost per unit.
- Warehouse efficiency and throughput.
- Customer satisfaction related to logistics.
The Logistics Manager plays a pivotal role in ensuring that the organization's logistics operations run smoothly, which directly impacts the company's overall efficiency, customer satisfaction, and profitability.
