Job Purpose:
The purpose of this role is to support the performance management process by assisting in the implementation of performance programs, facilitating KPI and objective-setting sessions, and ensuring accurate tracking and reporting of employee performance. The role also involves supporting managers in conducting appraisals, identifying skill gaps, and collaborating with the Learning & Development team to enhance employee growth and organizational effectiveness.
Key Responsibilities:
- Support the implementation of performance management programs that align with SIMAH’s goals.
- Assist in organizing sessions on writing objectives and KPIs for chiefs and employees on a quarterly basis.
- Help with employee performance evaluations and provide basic feedback.
- Identify skill gaps and share them with the Learning & Development team to recommend training programs.
- Work with the Learning & Development team and managers to support performance improvement plans and Individual Development Plans (IDPs).
- Assist the Strategy team in developing KPIs, performance goals, and balanced scorecards for departments to align with SIMAH’s objectives.
- Act as a point of contact between business teams and managers to provide feedback and guidance on performance measures and KPIs.
- Support the performance management system by ensuring inputs like KPIs are correctly written and understood by managers and employees.
- Help managers monitor and evaluate their teams’ performance.
- Collect and report on performance metrics to assist in decision-making.
- Gather and analyze performance data and prepare reports to highlight results and improvements.
- Assist in managing the employee appraisal process, including 360-degree feedback, ensuring timelines and quality standards are met.
- Support managers in conducting performance evaluations and providing feedback to employees.
Qualification:
Bachelor’s degree in Business Administration, Human Resources Management or equivalent.
Experience:
3 - 5 years of relevant experience
