Identify and develop new business opportunities in the Jeddah, KSA market
Maintain and grow relationships with existing customers
Provide technical support to customers and address their inquiries and concerns
Develop and deliver technical presentations and training sessions to customers
Collaborate with internal teams to ensure customer satisfaction and project success
Monitor market trends and competitor activities and provide feedback to
management
Achieve sales targets and contribute to the overall growth of the business
The primary responsibility of the Sales Engineer is to provide Pre-Sales product
knowledge and solution. Partner with Sales / Business Development team to close
deals and achieve sales goals.
Identifies business opportunities by researching, identifying prospects, and
analysing sales leads.
Prepares sales reports by collecting, analysing, and summarizing information.
Supports the salesforce and lead the technical aspect of the selling process
including the developing and conducting of professional product presentations and
demonstrations to generate sales and meet revenue objectives.
Increase the sale of product by establishing contact and developing relationships
with prospects and recommending solutions.
Carrying out tender responses, answering and expanding on functional / technical
requirements within complex tender documents of potential clients
Actively research and maintain a thorough understanding of our own products and
competitor strengths and weaknesses
Working with the Business Development team to ensure that all sales
documentation and collateral is kept up to date
Provide high-quality sales support and develop cost-effective, resilient, innovative,
and reliable based on the most appropriate and latest technologies to win
proposals and/or tenders and achieve high customer satisfaction for the services
rendered
The Sales Engineer is expected to keep himself up to date on the latest
technologies and products in the market. Works closely with sales team and be the
go-to internal technical resource for the team
Proactively engage the customers primarily for all Pre-sales technical matters. Use
your in-depth product knowledge and technical skills to suggest and potentially
develop product solutions for prospects
Act with urgency and precision to give users best in class pre-sales support.
Propose technical and creative business solutions in support of sales objectives.
