Senior Account Manager
Location: Muscat, Oman
Elevate Client Success to New Heights: Lead the Charge as Our Senior Account Manager!
About the Role:
Drive client success with strategic insight and seasoned expertise, managing key accounts and delivering top-notch solutions. Lead a dedicated team, handle complex challenges with finesse, and ensure exceptional client satisfaction. Your role will be pivotal in shaping our clients' success and advancing our business goal.
What You’ll Be Doing 💼💻:
- Establish yourself as the key point of contact to all contract staff, ensuring a responsive attitude, consistency in approach and providing first class service.
- Demonstrate consistent performance in sourcing leads and securing quality vacancies for the Contract Recruitment team to work.
- Drive the performance of the recruitment team to deliver against live requisitions on the account.
- Establish a personal brand, becoming recognized as an industry subject matter expert for the given client, through networking and delivering value-adding solutions to the client locally and globally where applicable.
- Ensure input to improve NES Fircroft's supplier position with client. Process improvement and competitor analysis will help progression.
- Demonstrate commitment to work with internal departments in support of invoicing and credit control for matters relating to client.
- Detailed knowledge of contractual terms in place with the client along with compliance requirements.
- Represent NES Fircroft externally to referral opportunities, in a manner which allows you to efficiently identify candidate needs and establish the features and benefits that our business can deliver to overcome such needs.
- Successfully supporting NES Fircroft bids, tenders, and proposals for the client account, in collaboration with commercial team.
- Work closely with regional peers to support development of global business opportunities.
- Share lessons learned and best practices with the wider team in relation to your account.
- Lead through to completion all requests for information (RFI) from the client adhering to deadlines provided.
- Identify and develop new revenue generating projects/business units/geographies for the account.
What We’re Looking For 🔍👀:
- 5 years Sales or Account Management experience
- Outgoing and engaging personality
- Strong Customer Service skills and Attention to detail
- Determination to achieve objectives
- Ability to multi-task and produce results
- Previous knowledge of Engineering or O&G industry
Why NES Fircroft
Financial stability: Extremely competitive basic salary with a strong bonus scheme.
Work Life Balance: Generous WFH (working from home) policy, 2-3 days per week once you are established in your role and 4pm finish on Fridays.
Charity: 1 paid day for charity activity with regular opportunities to participate in charity events.
Time Off: 32 days holiday (inclusive of bank holidays) which increases by 1 day each year up to a maximum of 37 days with the opportunity to purchase 5 days holiday each year.
Onboarding & Development: Full training plan and guidance and a clear career progression.
Securing your future: Life insurance after 1 year’s service and Company Pension Scheme (5% employee contribution, 3% employer).
Keeping fit: Cycle Work Scheme.
Spending time with loved ones: Christmas close down.
Team Time: Fun, lively environment with plenty of staff nights out. Close-knit team environment with a clear career progression path and regular training and development.
NES Fircroft is not just another recruitment agency. We're a powerhouse in the engineering sector, dedicated to matching top talent with top-notch companies. We’re all about innovation, growth, and a little bit of fun along the way!
Power the change towards a brighter, sustainable future!
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