Company Description
Mövenpick Hotel Karachi is situated in a prime downtown location at Club Road, adjacent to the Chief Minister and Governor's House. Commercial business locations, local shopping destinations and upscale restaurants are nearby, with beaches and cultural highlights also easily accessible from the hotel. Jinnah International Airport is just 17 kilometres away.
Job Description
We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable beach experience.
- To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction
- Must comply with the grooming standards of the company
- To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart
- To make the seniors aware of all guest comments and guest complaints
- To be thoroughly familiar with the service standards and procedures
- To follow specified procedures to properly set up beach beds and cabanas stations.
- To ensure cleanliness and maintenance of the beach areas
- To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed
- To fold pack the umbrellas in the evenings
- To follow all policies and procedures of the hotel
- To immediately report all suspicious occurrences and hazardous conditions
- To maintain safety of work areas at all time
Qualifications
- Diploma or degree in vocational hospitality
- 1– 3 years experience in 4-5 star Hotel
- Must be confident and good in speaking Englis
Additional Information
Candidates with extensive experience in the hotel industry and strong market connections are preferred. Applicants with significant influence in the industry will have an advantage.
We provide a competitive salary, additional benefits, and medical coverage.
