Purpose of Job
Jobholders at this level carry out specific tasks independently but are subject to close supervision. They research, collect and analyze information, draft reports and documents, participate in specific meetings and develop their own professional expertise.
They undertake simple operational activities including gathering all data from research and benchmarking to feed the development of ZATCA IT project management framework, guidelines, and governance. Collect all necessary inputs for the development of IT & Digitization programs/projects. Prepare needed information for developing vendor evaluation criteria and vendor selection. Participate in risk identifications based on the collected data. Collect information on vendors performance during IT projects lifecycle. Collect the actual performance of IT & Digitization programs/ projects against set of KPIs to generate progress and performance reports.
Job Responsibilites
Project Delivery
- Develop ZATCA integration delivery management framework, guidelines, governance and tools in line with best practices and ZATCA overall strategy
- Develop integration project execution strategy, objectives, timeline and budget in line with requirements
- Participate in the sourcing of needed project service providers
- Execute integration project delivery in coordination with internal/ external stakeholders in line with ZATCA project management framework, guidelines, and processes
- Assess risks caused by project changes, and recommend appropriate corrective actions and solutions
Project Monitoring
- Follow-up and track projects’ overall progress and deliverables’ status
- Receive and review periodic reports from the PMO team detailing project performance and feedback
- Develop reports highlighting projects’ progress, milestones, challenges, and lessons learned
- Communicate results, lesson learned and needed improvement actions to top management and relevant stakeholders and follow-up proper implementation of the corrective actions
Organization and Operations
- Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
- Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
- Escalate complex problems to the relevant person to ensure cases/issues are closed properly
- Perform other duties as requested
People Management
- Train junior staff on the different job activities to ensure transfer of know-how, when applicable
- Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
- Support junior staff or direct reports in order to execute their duties according to set policies and processes
Job Details
Communication and Contacs
Eductaion
Bachelor’s degree in Business Administration, or equivalent is required
Experience
0-2 years of relevant experience
Competencies
Negotiation and Influence - Developing
Vendor Management - Developing
Communication - Developing
Professionalism - Developing
Project Management - Developing
Results Oriented - Developing
IT Compliance - Developing
Customer Focus - Developing
IT Strategy and Architecture - Developing
Change Enabler - Developing
